How to Book

Book online on this website or call the Box Office on 0117 203 4040 for bookings, reservations, enquiries and to buy gift vouchers and memberships. Our box office phone system gives you automated show times. When lines are busy you will be placed in a queue to wait for the next available operator.

If you have an enquiry and are unable to call the box office please email

Box office opening times


Monday to Saturday 10am–6pm (when there is an evening performance we are open until 8.30pm)

Sundays/Bank Holidays – we open two hours before doors when there is a performance


Monday to Saturday 10am–6pm on 0117 203 4040

We close on Bank Holidays

Online bookings

Before making an online booking please read the following points:

  • You can choose your seat from our seating plan or you will be allocated the ‘best seat’ available at the time of booking
  • Front side balcony tickets are all listed as possible restricted view seats. They are available to book online for many of our events.
  • When looking at our seating plans the stage is at the top of the page
  • Colston Hall will be unable to exchange or refund any tickets booked so please ensure you are booking for the correct performance
  • Unless otherwise notified, you may only book up to 9 tickets for each event, for some events this number is reduced
  • Some shows are designated ‘stalls only’. You will be unable to select balcony seats for these events.
  • Concessionary tickets are sometimes not available online.

Please read our Terms & Conditions